Shannon is responsible for driving product management at SMARTHINKING. She works closely with the various business units across the organization to deliver against the strategic vision of the company while meeting the needs of their customers. Shannon has over 7 years of experience working in web development, design, and online media with an extensive background in project and product management.
Before joining the SMARTHINKING team, Shannon worked at AOL where she excelled through several roles starting as a Business Analyst, moving into Project/Program management then into Product Management. Working these different areas within the organization helped to build a solid foundation from which Shannon has built her product management career. She has experience with analytics, both in implementation and analysis, as well as skills in project management making her capable of not only managing a product but able to contribute to the development process. During her tenure at AOL, Shannon managed the development of AOL's first user submitted photos platform, built a monetization model for a new blogging platform, and spearheaded efforts to rebuild tracking methodologies for a platform that provided a limited amount of valuable data.
Shannon has a BS in Business/Management and is a Certified Product Manager (CPM).